About - Sermat African Restaurant
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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The food was incredibly tasty, and the service was excellent. However, the portion size was a bit too much for someone with a smaller appetite like mine.
As a person patrizing any establishment of any kind any where I was insulted with the unprofessionalism of the first employee taking my order than running to the back and not submitting h my order. Secondly, another employee comes and retakes my order to only get it completely wrong.The set up was very nice and was familiar to me so atmosphere wasn't bad until the employees displayed unprofessionalism acting a bit funny.The wait was not too long had my order been correct and fresh.I asked for pounded yam which is closer to white in color it was it was mixed with something .How did they not know I had no food allergies and I asked for my swallow to be pounded yam with my egusi soup with mixed meat.I also got extra dry week old looking fried chicken inwhich never has my egusi been prepared like that here in America or back homeland.Lets not forget my spinach or leaf soup that had none in it but plenty hard meat from maybe 2 days ago or more. Those plantains were so dry ofcoarse pics are on this review.I always do review good or bad so that is why I started taking pics in the beginning never to regret coming in that awful place Its just wrong to treat people so unwelcoming and they come to your place.If I could give a -100 o trust me I would.Not sure who the owner was but he needs new staff and cook.There was one short nice finegal with a pink glittery hat she needs to be training the others on their people skills and customer service.I did not pay my friend paid as he said he didn't want to look bad if any one any how any where will b an embarrassment it has to be the owner .Yes I am west African 🇹🇬 to be exact and I think with the treatment alone I will never go in places like this very beneath me.
I ordered chicken tails with jollof rice ‼️‼️‼️‼️‼️ I will be back in the near future🌌‼️ Definitely a great atmosphere & very friendly people‼️‼️‼️‼️‼️